Frequently Asked Questions

What time zone am I located in?

I am located in Ontario, Canada and follow the Eastern Standard Time Zone.

Do you offer free readings?

Follow me on Instagram at @thefeistyguidance for occasional free story card pulls. Other than that, unfortunately, I do not offer free services. Please refer to "booking services" for all pricing and information regarding everything I offer.

How long is the wait time for readings to be delivered?

Please kindly give me at least 1 month time in order for me to complete your readings. I follow divine timing to complete my readings and if it exceeds the given period of time, you will be notified.

Where will my order be sent?

- Readings will be delivered via Email or Instagram (please specify your choice)
- Please provide current mailing address while purchasing products such as the card decks and smudge sprays.
- All shipping is free

How will I know which readings to select?

Please refer back to the short descriptions provided for each readings found on the home page.

What is the booking / exchange / refund policy?

All readings and products are final sale. Refunds will not be issued unless I ask or offer. 
Services such as cord-cutting and coaching services can be rescheduled as long as I am given notice 48 hours prior to the appointment. 
All services require payment upfront and if under any circumstance an appointment is missed, a refund will not be issued and you will have to pay again to book another appointment. 
Any services with pending payments will not be completed until said payment is received. Any canceled transactions of said pending payments will result in the appointments being canceled as well.